When transactions are conducted without the use of payment requests through our platform, we regret to inform you that our ability to mediate is significantly limited. In such scenarios, we strongly advise both parties to work together towards finding a mutual resolution.

It's in the best interest of both the buyer and the seller to communicate openly and seek a fair solution. Experience shows that dialogue and willingness to understand the other party's perspective often lead to satisfactory outcomes for both sides.

If efforts to reach a mutual agreement are unsuccessful, one recourse available to you is the use of the review feature on the user's account. Posting a candid review about your experience can apply pressure on the user to resolve the issue. It serves as a public account of the transaction, encouraging the user to engage in resolving the dispute to maintain their reputation on the platform.

Remember, the review system is there to foster a trustworthy community by highlighting positive behaviors and flagging issues. We recommend using it responsibly and fairly, ensuring that your feedback is accurate, constructive, and based on facts.

In conclusion, while direct mediation might not be possible without the use of payment requests, we believe in the power of our community to resolve disputes amicably. Should you need further assistance or guidance on how to proceed in such situations, please do not hesitate to contact our support team.